FAQ
Products
It is a luxury shower filter infused with skincare-grade ingredients that purifies your water and enhances your skin and hair with every shower.
One filter lasts for up to 30 days with daily use. We recommend replacing it monthly for the best results.
Each unopened Shower Glow Filter has a shelf life of 2–3 years. Store in a cool, dry place away from direct sunlight for maximum freshness.
Vitamin C, Collagen, Hyaluronic Acid, Exosome, Glutathione, Vegan Probiotics, Botanical Oils & Oatmeal Powder. A full skin and hair treatment in every drop.
Our formula is clean, gentle, and dermatologically tested, perfectly suited for children and babies to make bath time extra soothing. However, as each little one’s skin is unique, we recommend consulting your pediatrician before first use. For pregnant women, while we’ve designed the Shower Glow Filter to be as mild as possible, please check with your healthcare provider to ensure it’s right for you and your specific stage of pregnancy. Safety first, glow always!
Nope! The filters are color-safe and treatment-friendly, and may even help extend the life of your color or treatment by reducing harsh water minerals.
Each filter offers the same skincare benefits, the only difference is the aromatherapy experience:
- Fresh Cotton – clean & cozy
- Blossom – floral & feminine
- Citrus – energizing & fresh
- Arabian Oud – rich & sensual
It’s super easy, just twist it between your shower head and hose. No tools, no plumber needed. A 10-second glow-up.
Yes! Our universal design fits standard showers. For special fittings, an adapter may be needed (sold separately).
Yes, and we recommend it! It’s lightweight and fits into your travel pouch, so your glow doesn’t take a break when you’re on the go.
Yes. The Shower Glow Filter softens hard water and removes up to 99% of chlorine, while reducing rust and heavy metals. Leaving your water cleaner, your skin smoother, and your hair silkier with every shower.
For more details, visit the Science section on our website.
Delivery
We currently ship across the UAE, with GCC delivery opening next month and worldwide shipping coming very soon. Your glow is just getting started.
UAE Orders: Delivered within 1–2 business days, your glow arrives faster than you think.
Delivery across the UAE costs AED 18–25, depending on your emirate:
- Abu Dhabi: AED 20
- Dubai: AED 18
- Sharjah: AED 18
- Ajman: AED 18
- Ras Al Khaimah: AED 22
- Fujairah: AED 22
- Umm Al Quwain: AED 25
Orders of AED 175 or more (2 filters or more) qualify for free shipping; otherwise, shipping is charged at checkout.
Yes! Once your order ships, you will receive an email with your tracking number and a link to follow your glow journey in real time.
No. For all orders within the UAE, there are no customs or import duties. The price you see at checkout is the price you pay.
We carefully pack every order to ensure it arrives safely. If your package is damaged or items are missing, please contact us immediately at contact@maison-emeraude.com - we’ll resolve it promptly and make sure your glow isn’t interrupted.
Payment
We accept all major credit and debit cards and Apple Pay. PayPal will be available soon. All transactions are secure and encrypted.
No, we do not accept cash on delivery. All orders must be prepaid online at checkout.
Absolutely. Our website is SSL-certified and we use encrypted payment gateways to ensure your personal data and payment info are protected.
We’re working hard to launch our monthly subscription service very soon. Stay tuned, your glow-on-demand will be arriving before you know it!